{"id":13,"date":"2020-07-02T06:00:00","date_gmt":"2020-07-02T06:00:00","guid":{"rendered":"https:\/\/agentskills2.dvsrvr.in\/?p=13"},"modified":"2020-07-02T06:00:00","modified_gmt":"2020-07-02T06:00:00","slug":"why-you-get-referrals","status":"publish","type":"post","link":"https:\/\/agentskills2.dvsrvr.in\/?p=13","title":{"rendered":"Why You Get Referrals"},"content":{"rendered":"

You get referrals from your past clients for one reason:<\/span><\/p>\n

They\u2019re 100% confident that you\u2019re going to make <\/span>them<\/span><\/em> look good. <\/span><\/p>\n

They boast about your skills like they just hired Michaelangelo to paint the powder room.<\/span><\/p>\n

They <\/span>know<\/span><\/em> with certainty that you\u2019re going to give their family and friends the same exceptional service and skilled guidance that you provided to them.\u00a0<\/span><\/p>\n

When people have this level of confidence, they will go out of their way to recommend you, without being asked! They overhear a stranger talking about Real Estate in the grocery store, and they\u2019re tempted to run over and push your services on them.<\/span><\/p>\n

The only thing that stops them is the fear of looking like a raving lunatic. <\/span><\/p>\n

When it comes to family and friends, there\u2019s no hesitation.<\/span><\/p>\n

\u201cYou\u2019ve GOT to use my guy! He\u2019s the best REALTOR\u00ae in the world!\u201d<\/span><\/p>\n

But what if your client\u2019s experience with you wasn\u2019t top-notch? It was okay. Your customer service was \u201cfine.\u201d<\/span><\/p>\n

But, they\u2019re not 100% confident in your abilities. They wonder if maybe they could have done better. Will they still refer you?<\/span><\/p>\n

\u201cYeah, we better not.\u201d<\/span><\/p>\n

Why should they take the risk that you might make them look bad to their family or friends?\u00a0<\/span><\/p>\n

Remember this:<\/span><\/p>\n

You don\u2019t get referrals by asking.\u00a0 You get them by DESERVING. <\/strong><\/p>\n

You deserve referrals when you provide an exceptional Real Estate experience from start to finish. The foundation of that is having superior knowledge and skills, and the right systems and procedures to consistently deliver excellent results.\u00a0<\/span><\/p>\n

When you\u2019ve got superior knowledge, skills, and systems, you can <\/span>then <\/span><\/em>focus on providing the best customer service experience.\u00a0\u00a0<\/span><\/p>\n

Exceptional customer service is like the icing on the cake.\u00a0 But you need the cake first.\u00a0 Have you ever eaten a bowl full of icing? Sure it\u2019s sweet at first. Then it gets a little sickening.<\/span><\/p>\n

Bake an awesome cake. Then, add the icing.<\/span><\/p>\n

In 1955, Albert Einstein gave this advice to a young man:<\/span><\/p>\n

\u201cTry not to become a person of success, but rather try to become a person of VALUE.\u201d <\/strong><\/p>\n

You want more business?<\/span><\/p>\n

You can\u2019t survive on customer service alone.<\/span><\/p>\n

Improve your knowledge and skills. Implement better systems and procedures. Exceed your clients\u2019 expectations by actually BEING a better Real Estate agent.<\/span><\/p>\n

This is the real secret to a never-ending stream of incoming referrals.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

You get referrals from your past clients for one reason: They\u2019re 100% confident that you\u2019re going to make them look good.<\/p>\n","protected":false},"author":1,"featured_media":14,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-13","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-8-generating-referrals"],"_links":{"self":[{"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=\/wp\/v2\/posts\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":0,"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=\/wp\/v2\/posts\/13\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=\/wp\/v2\/media\/14"}],"wp:attachment":[{"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=13"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agentskills2.dvsrvr.in\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}